UMAI, Puerto Vallarta – PVR Luxury Rentals
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UMAI, Puerto Vallarta

UMAI, Puerto Vallarta

Ratings and reviews

Food
Service
Value

Details

CUISINES
Asian, Japanese, Seafood, Sushi, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner

Location and contact

0.7 miles from Malecon Boardwalk
+52 322 226 0404

Reviews


Reviewed 6 days ago via mobile

Javier Juan & Oswaldo were great! Me and my wife had a great time here. We highly recommend this location. It’s a good break from the resort food.

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 5 days ago

Hello Connector30760967662, It’s our most pleasure to learn that your visit to Umai was amazing and that you were impressed with our service and flavors. Warm regards


Restaurant’s Favorite
Reviewed December 8, 2022 via mobile

Had a great meal here. 2 had habachi dinner and 2 had sushi. Chef was very entertaining. All Food was delicious and plentiful at an extremely reasonable price.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 3 weeks ago

Hola Steve Z, It is a pleasure to read through such a detailed overview of your visit to Umai. We sincerely appreciate the time invested in writing this review and we look forward to your next visit. Warm regards,


Reviewed 6 days ago via mobile

Truly a wonderful experience at Umai. The service was impeccable. Juan and Javier were friendly and attentive. I could tell that they kept an eye on the table because the table was always clean and we never waited for anything, but we didn’t feel like…they were hovering or rushing us. The food was delicious and the presentation was always beautiful. Definitely will go back next time I’m at n town!More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 5 days ago

Hello Kristopher S, We are so delighted to know that you’ve enjoyed dinner like that. As are our regular practice, we’ve been happy to share your lovely remarks with Juan and Javier. Thanks for your visit and we sincerely look forward to welcoming you back…More


Reviewed 6 days ago via mobile

Javier and Juan were the most incredible in their attention, we spent a wonderful evening, the kitchen was delicious, our details and even the bill was spectacular, last week we went to the Madalena and it really does not compare with this cozy restaurant and…with incredible attention, congratulations and thank you for everything you did for us today ???? and it really does not compare with this cozy restaurant and with incredible attention, congratulations and thank you for everything you did for us today ????More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 5 days ago

Hello javierlN2155TS, Thank you for posting such a great note about your recent visit to Umai. We are very happy to learn that you were highly satisfied with our service in general. We have strived to deliver the most memorable experience to our valued guest….More


Reviewed 1 week ago via mobile

Our chef Jonas R. created a great dinner for us that was delicious and entertaining ???? Would definitely recommend and will be back next time we’re in PV!

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 5 days ago

Hello 622christif, It is a pleasure to read through such a detailed overview of your visit to Umai. We sincerely appreciate the time invested in writing this review and we look forward to your next visit. Warm regards


Reviewed 1 week ago via mobile

Delicious! Service was exceptional. Thank you to Javier for great entertainment! We went two times we loved it so much!

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 1 week ago

Hello Odyssey756021, It is a pleasure to read through such a detailed overview of your visit to Umai. We sincerely appreciate the time invested in writing this review and we look forward to your next visit. Warm regards


Reviewed 3 weeks ago via mobile

Have been to this restaurant a couple times. Very refreshing ambiance, good food, great staff. Everyone there is very kind and attentive. The drinks are subtle and delicious.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 2 weeks ago

Dear 12emarie34, It’s our most pleasure to learn that your visit was amazing while you were impressed with our food flavors and service. We appreciate your recommendation and it has been shared with the staff as a motivation to keep up our work. Best regards


Reviewed 3 weeks ago

Food is great however more Japanese-Mexican (with spices) rather than just plain Japanese. It has a large Teppanyaki seating area and decoration is very nice. Dinnerware is kind of Raku very appropriate for sushi and other delicacies. Portions tend to be mid-small but hearty enough.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 2 weeks ago

Dear 12emarie34, We are very happy to learn that your visit to Umai was a pleasant one and that you were highly satisfied with our service. We highly appreciate your recommendation and look forward to your next visit. Warm regards


Reviewed 3 weeks ago via mobile

The best tepanyaki ever!! The Chef Jonas Rodriguez has created an amazing experience for us! Flavor an attitude in one. The salmon and rib eye were perfectly cooked. Excellent experience for my family and my mom is a very difficult customerMore

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded 3 weeks ago

Dear mmgtiins, We are very happy to learn that your visit to Umai was a great and unique experience and that you were highly satisfied with our service. Jonas has strived to deliver you the most memorable experience. We highly appreciate your comments here and…More


Reviewed November 30, 2022 via mobile

Wow a go to restaurant in PV. We went here four times during our stay and each time was excellent. The service was amazing and the food delicious. My favorite was the salmon. They had the best margaritas in town. I’ll be back next year…for sure.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded December 1, 2022

Dear m-sfca, We are so delighted to know that you’ve enjoyed the service. As are our regular practice, we’ve been happy to share your lovely remarks with the staff. Thanks for your visit and we sincerely look forward to welcoming you back on a future…More


Reviewed November 19, 2022 via mobile

My girlfriend and I decided to stop here for an impromptu meal. The food was exquisite to say the least from the Rib Eye Gyoza to the California Especíal roll. What made the meal truly exceptional was the service staff. Lus and Juan waited on…us with the utmost professionalism and ensured that everything was perfect. Can’t thank them and the rest of the staff enough for making our evening so special. Until next time!More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded November 22, 2022

Dear MattSchermerhorn, It’s our most pleasure to learn that your visit to Umai was amazing and that you were impressed with our service and the flavors. Your comments will serve as an inspiration to Luis and Juan to continue working with passion, ensuring our valued…More


Reviewed November 19, 2022

We had a coupon for free meal at UMAI, and had to order from special menu. So wasn’t sure what to expect. We were impressed with every moment from greeting, to service, to amazingly delicious dinner. We received an appetizer, full dinner, and dessert. This…is a very special Japanese restaurant and we will probably go again while here. Thank you Jesus and Issa for a great meal!More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded November 22, 2022

Dear candacemk2016, It is a pleasure to read through such a detailed overview of your visit to Umai. We sincerely appreciate the time invested in writing this review and we look forward to your next visit. Warm regards


Reviewed November 13, 2022

Delicious Japanese food. Extensive menu of Japanese specialties at very reasonable prices. Choices of sake too. Lovely service in fun atmosphere. We had the tempura, special barbecue pork and the honey chicken. Everything was beautifully presented and very tasty. And we are from Vancouver where…Asian food is very good and we recommend you try Chef Steven’s cuisine.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded November 14, 2022

Hello Chris W, We are so delighted to know that you’ve enjoyed dinner like that. As are our regular practice, we’ve been happy to share your lovely remarks with Steven,s Thanks for your visit and we sincerely look forward to welcoming you back on a…More


Reviewed November 13, 2022 via mobile

We had a wonderful dinner here. Jonas was an engaging chef, and his banter and cooking skills were appreciated. It was a great choice to celebrate a birthday.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded November 14, 2022

Dear RoamingTed, It is a pleasure to read through such a detailed overview of your visit to Umai. We sincerely appreciate the time invested in writing this review and we look forward to your next visit. Warm regards


Reviewed November 9, 2022 via mobile

We visited this restaurant because of the high reviews and because we generally love good sushi & sashimi. The service was great, very attentive and polite. Unfortunately, it is clear the kitchen does not handle raw fish properly. My husband and I ordered one plate…of hamachi sashimi and one octopus sushi roll. Presentation was good, but taste seemed slightly off. Within 1 hour of finishing our dinner, both my husband and I had severe stomach cramps and were sick due to food poisoning. We are sure it was from this meal as we shared both plates and had no other meals for 8 hours prior. We cannot recommend this restaurant for any raw fish plates and will never return.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonBuganvilias, Director General at UMAI, responded to this reviewResponded November 16, 2022

Deear Maswanderlust, Thank you for sharing your feedback with us. It is with regret that we read the comments about the food poisoning, nevertheless in our restaurant we do not sells octopus sushi roll, there was probably a confusion with the establishments. Please feel confident…More